Standard Machine Shop Policy & Terms
- Reimbursement to cover material and tooling costs is due upfront
- Remainder of payment in full will be due upon completion
- Lead time agreements are valid only upon confirmation of acceptance of the job as work is given due priority as it comes in the door
- Material and lead time quotes are valid only for the duration
specified within the quote
- Items will be shipped by the most practically cost effective means unless otherwise detailed by the customer
- WI sales tax will apply to all in-state customers unless proof of
exemption is supplied and confirmed
EXCEPTIONS - We are willing to accomodate procedures outside of the above terms only if mutually agreed upon beforehand. However, if no special terms are discussed, we will default to the above protocol.
We are happy to provide tracking numbers if applicable when requested or to present pictures of products via e-mail upon completion. Experimental, prototype or other work at request of the customer will remain in full confidentiality
PAYMENTS ACCEPTED - Cash, business or personal check, PayPal, credit card (invoiced via PayPal no account needed). PayPal or credit card payments are subject to additional 3.5% fee. We reserve the right to hold products until confirmation of valid check is made with the bank.
